The new generations are here and are dominating the travel industry. Get a deep dive into the habits of these generations and the impact they are having on managed travel - from new trends to increasing demands - and actionable steps to make your programs and products more Y & Z friendly.
The super PNR has long been the elusive unicorn of the travel world. Fragmented bookings and disparate systems, outside booking behaviors and en route decisions make it difficult to capture a complete snapshot of the trip. Find out how companies are leveraging technology to map, capture and consolidate trip data across multiple sources. And deliver a quick, complete record of a trip, so you can drive meaningful change across your program.
Twenty years ago, choosing travel was simple - you called your TMC. In the digital age, choices are limitless. Business travelers are just like any other digitally savvy consumer, and if you don't use the same marketing tactics that they are used to seeing outside of your program to influence their decisions, you'll lose them to other channels. In this session, we'll talk about marketing strategies you can use to influence your travelers' buying behaviors and build a future-fit traveler engagement strategy.
Did you know that health insurance claims rates are 80% higher for traveling males and 18% for female travelers than for their non-traveling peers and they lose 8 productivity hours per trip? Travel managers need you to define new solutions and take a holistic approach to employee wellbeing and boost productivity. Join us, we'll teach you how to create travel wellness to improve your traveling employee's health and lower the cost of your health insurance premiums. We'll also show you how to optimize suppliers' contracts. It's a win win!
As companies commit to net-zero, business travel is on the front line when it comes to reducing greenhouse gas emissions. Travel buyers are asking how they can translate targets into actions that deliver CO2 reductions - while keeping business travel moving. This session will set out a practical, realistic 3-step framework that buyers can use to design and execute an effective decarbonization strategy. By leading on sustainability and being able to demonstrate results - travel buyers can be seen as change agents.
Flexibility and agility of travel programs to match the evolving needs of travelers should be at the forefront of any sound corporate travel strategy. In this session, we'll discuss how you can design the customer experience journey you want your end travelers to have, how to strategically integrate this journey into the broader company ecosystem, and how to build the business case to your senior leaders on why this journey is critical to the success and efficacy of your corporate travel program.
Choosing the right Travel & Expense platform is critical to a business. But with many integrations, features and supports available, finding the right solution can be complex. Writing a Request for Proposal, or RFP, can increase the chances of getting the services and expertise needed, provided to be clear about priorities, objectives and therefore selection criteria. Discover how to write a good RFP and choose the best Travel & Expense solution.
This session will explain the basics of hybrid & virtual events for those with limited working knowledge & detail the significant benefits to organizations. For those with more experience, it will deliver practical tips & advice for planning, delivering & evaluating even more successful virtual/hybrid events. We will finish by exploring the events of the future, in particular the metaverse - getting the audience excited about the possibilities it could offer in as little as 10 years time, & how hybrid & virtual events tech will become the norm.
ISO 31030 provides guidance for organisations across all industries, on how they can better protect the safety and security of traveling employees. This session, led by Bob Quick, helps travel managers understand how to build more robust travel management policies in line with ISO 31030. PwC will outline how it manages the risks its travelling employees face. Peters & Peters will discuss the legal and financial implications of failing to acknowledge the guidance.
Between regulatory changes and technical innovations, the payment landscape is changing. Hear from experts on Payment Solutions Committee and special guests on what’s on the horizon for payments and what it means for business travel.