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The Big Idea: Travel and The Law of Attraction

Wednesday 9 November

David Coppens

Executive Vice President, Global Operations, BCD Travel

David leads our customer-centric vision for operations across borders and around the world. He oversees off-shore and centralized services that support our travel agents and our diverse customer base. His team plays a key role in enhancing the user experience for both travelers and agents through service and technology innovations. He also provides clients and prospects strategic insight into the practical aspects of global travel program consolidation leading to more effective and progressive travel programs.

David joined BCD Travel in 2002 from American Airlines to implement and manage Europe’s first multinational service center in business travel. A Belgian with British roots and a brief Irish interlude, David now calls Leuven, Belgium home.